GENERAL MANAGER
Company: ASM GLOBAL
Location: Del Mar
Posted on: October 27, 2024
Job Description:
Find out more about the daily tasks, overall responsibilities, and
required experience for this opportunity by scrolling down now.
POSITION: General Manager of Food and Beverage
DEPARTMENT: Food and Beverage
REPORTS TO: Regional Manager/Regional Vice President
FLSA STATUS: Salaried Exempt
Summary
As the world's leading venue management company and producer of
live event experiences, ASM Global is the preeminent management and
content partner with over 350 venues worldwide. Operating and
investing in the world's most important stadiums, arenas,
convention centers, and theaters requires unmatched dedication and
the most profound expertise.
ASM, the leader in privately managed public assembly facilities,
has an excellent and immediate opening for the General Manager of
Food and Beverage for ASM Global Premier Food Services- Del Mar.
Directs all activities for designated facilities within Food &
Beverage Division. Works within established policies and procedures
to achieve financial, strategic, and service goals and objectives.
Adheres to Corporate goals and policies. Within assigned
facilities, this position is primarily responsible for maintaining
effective client contact and for providing leadership to
operational management in all areas of food and beverage
operations.
Essential Duties and Responsibilities
Include the following. Other duties may be assigned.
- Review, approve and monitor budgets, make recommendations
regarding adjustments and alterations. Analyzes information such as
daily food sales, patron attendance and labor costs to prepare
budget and to maintain cost control of facility
operations.
- Oversight of Food and Beverage sales projections and budgets
for assigned accounts and events.
- Oversight of event operations to ensure client
satisfaction.
- Develop and implement standards of operation throughout
assigned facilities to ensure the highest level of quality
service.
- Represent in new business development through the Senior Vice
President of Sales by identifying new clients, acquisitions,
contracts, permits, proposal development, sales presentations, and
contract negotiations.
- Direct the growth of assigned food and beverage accounts by
marketing services to new and existing clients.
- Maintain liaison and work closely with ASM's financial and
other staff services.
- Maintains cost and quality control standards. Ensures that all
assigned accounts, buildings, and equipment meet requirements of
state and local health laws and internal regulations.
- Directs the development and administers the execution of
operating and marketing financial plans and documents; to include
operating revenue and expense budgets; capital expense plans and
budgets.
- Provides for control of day-to-day operations; assuring the
coordination of plans, programs, and events; conducts post-event
operational and financial review and analysis.
- Provides final approval of all contracts and agreements with
suppliers, promoters, and tenants for necessary activities and
services at the facility.
- Provides or coordinates for timely and effective response to
directives and requests received from internal and external
organizations, agencies, departments, and individuals; assures and
maintains the integrity of the facility and ASM in all forms of
communication and personal contacts.
- Oversees and advises Human Resources on any necessary
revisions/modifications to the staffing plans, including number and
types of employees, essential functions, salaries, and
benefits.
- Assures the administration of personnel and the operation of
plant and facilities are conducted in accordance with applicable
local, state, and federal regulations.
- Evaluates facility practices and recommends improvements to
better reflect the needs of the Client and the facility, and/or to
improve the efficiency and safety of operations, in compliance with
ASM policies and procedures.
- Responsible for recruiting, training, supervising, and
evaluating administrative and supervisory staff.
- Establishes and maintains effective working relationships with
the tenants, employees, union representatives and the general
public.
Supervisory Responsibilities
Manages subordinate Directors and Managers who supervise employees
in the Finance, Marketing, Operations, Food & Beverage Departments,
or other facility departments. Is responsible for the overall
direction, coordination, and evaluation of these units. Carries out
supervisory responsibilities in accordance with ASM's policies and
applicable laws. Responsibilities include interviewing, hiring, and
training employees; planning, assigning, and directing work;
appraising performance; rewarding; disciplining employees in
conjunction with Human Resources; addressing complaints and
resolving problems.
Qualifications
To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. The requirements listed
below are representative of the knowledge, skill, and/or ability
required. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential
functions.
Education and/or Experience
- Bachelor's Degree (BA) from a four-year accredited college or
university with major course work in business or public
administration or related fields facility of similar size and
description or, equivalent combination of education and
experience.
- Experience in contract negotiation, business law, purchasing
procedures, and supervising personnel.
- Experience in labor relations and union contracts, if
applicable.
Skills and Abilities
- Excellent communication and interpersonal skills and
organizational ability
- Ability to work with and maintain highly confidential
information is required.
- Ability to work simultaneously with a broad variety of vested
interest groups and to foster a cooperative environment.
- Demonstrated knowledge of the principles and practices used in
the successful management of entertainment or convention facilities
of a similar description.
- Ability to anticipate problems and implement immediate
corrective action.
- Ability to perform effectively under significant pressure
typically associated with meeting the demands and timetables of the
entertainment industry.
- Considerable knowledge of event solicitation and presentation,
public relations, advertising and media relations and event
planning
- Considerable knowledge of safety regulations and other federal,
state, or local laws and regulations
- Strong orientation towards hospitality/customer service for the
meeting, convention, and entertainment industry
- Basic knowledge of facility operating standards, building
maintenance, custodial, personnel and office management
- Effective supervisory skills. Ability to deal effectively with
human resource and personnel problems; to deal constructively with
conflict; to motivate, provide counsel and execute applicable
solutions.
- Ability to manage a facility of same size and type.
Computer Skills
To perform this job successfully, an individual should be
proficient In Word and have strong Excel skills.
CERTIFICATES, LICENSES, REGISTRATIONS
No certifications are required.
Other Qualifications
- Ability to prioritize multiple projects and meet strict
deadlines.
- Ability to work under minimal supervision.
- Ability to work flexible hours, including nights, weekends, and
holidays in addition to normal business hour as needed.
- Must have professional attitude and appearance.
- Some travel required.
Physical Demands
The physical demands described here are representative of those
that must be met by an employee to successfully perform the
essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions.
While performing the duties of this job, the employee is regularly
required to move around the facility; to stand for long hours
during events; talk and hear. This position may require work inside
or outside of the building, as needed by events.
NOTE: The essential responsibilities of this position are described
under the headings above. They may be subject to change at any time
due to reasonable accommodation or other reasons. Also, this
document in no way states or implies that these are the only duties
to be performed by the employee occupying this position.
ASM Global is an Equal Opportunity/Affirmative Action employer, and
encourages Women, Minorities, Individuals with Disabilities, and
protected Veterans to apply. VEVRAA Federal Contractor.
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Keywords: ASM GLOBAL, Murrieta , GENERAL MANAGER, Executive , Del Mar, California
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