ServiceNow Security Organization (SSO) - Information Security Engineer Intern
Company: Servicenow
Location: San Diego
Posted on: October 18, 2024
Job Description:
Company DescriptionIt all started in sunny San Diego, California
in 2004 when a visionary engineer, Fred Luddy, saw the potential to
transform how we work. Fast forward to today - ServiceNow stands as
a global market leader, bringing innovative AI-enhanced technology
to over 8,100 customers, including 85% of the Fortune 500. Our
intelligent cloud-based platform seamlessly connects people,
systems, and processes to empower organizations to find smarter,
faster, and better ways to work. But this is just the beginning of
our journey. Join us as we pursue our purpose to make the world
work better for everyone.Job DescriptionInternship Program
OverviewAt ServiceNow, we're looking for students who want to
learn, grow, and take a giant step early in their careers, all
while making a giant impact. We offer 12-week summer internship
opportunities across various business functions.Interns will
participate in executive speaker series, career development
workshops, philanthropic efforts, and team-building activities.
Additionally, interns will have access to online learnings and a
dedicated summer coach to further grow their careers with us.If you
want to make work, work better, we want you. To learn more, check
out our !Team OverviewThe ServiceNow Security Organization (SSO)
delivers world-class, innovative security solutions to reduce risk
and protect the company and our customers. We enable our customers
to migrate their most sensitive data and workloads to the cloud,
accelerating our business so that we are the most trusted SaaS
provider. We create an environment where our employees are proud to
work and can make a positive impact.What you get to do in this
role:
- Represent SSO in Security Incidents, Tasks, Issues, questions &
Calls related to Security & Privacy
- Customer Outreach Communication on Security & escalation
handling
- Support Penetration Test initialization & follow-up /
escalations
- Coordination & support for security related PRBs
- End of Life & Patching Program
- Support and facilitate the successful workflow/triage of
security related incidents/tasks by interacting with the various
security teams and other ServiceNow teams as needed.
- Process Acceptable Use Policy Violations
- Clone Library support
- Training, support & enablement to Tech Support / SAM
TeamsQualificationsTo be successful in this role you have:
- Currently enrolled in an accredited university as a full-time
student, pursuing a Master's degree in computer science or related
discipline with an expected graduation date no earlier than
December 2025
- General understanding of Cloud Service Providers.
- Excellent presentation and communication skills (i.e. strong
customer-facing skills)
- Prior RFP and Contract review experience is a plus.
- General understanding of ITIL and ITSM.
- General understanding of Cloud Operations is desired.
- Desired Industry Certifications: CISSP, CISM, CSSP, CEH or
equivalent
- Hands-on Security Incident Handling and remediation experience
is desired.
- General knowledge in internet security protocols and
technologies.
- General knowledge of Threat analysis and enterprise cyber
defense techniques
- Understanding of Security Operations.
- Ability to articulate complex issues to peers, executives and
customers.
- Strong interpersonal skills.
- Self-motivated and driven; ability to perform and excel with
little supervision.
- Excellent collaborator and teammate; ability to foster and feed
off of coworkers.Additional InformationWork PersonasWe approach our
distributed world of work with flexibility and trust. Work personas
(flexible, remote, or required in office) are categories that are
assigned to ServiceNow employees depending on the nature of their
work. .Equal Opportunity EmployerServiceNow is an equal opportunity
employer. All qualified applicants will receive consideration for
employment without regard to race, color, creed, religion, sex,
sexual orientation, national origin or nationality, ancestry, age,
disability, gender identity or expression, marital status, veteran
status, or any other category protected by law. In addition, all
qualified applicants with arrest or conviction records will be
considered for employment in accordance with legal
requirements.AccommodationsWe strive to create an accessible and
inclusive experience for all candidates. If you require a
reasonable accommodation to complete any part of the application
process, or are unable to use this online application and need an
alternative method to apply, please contact for assistance.Export
Control RegulationsFor positions requiring access to controlled
technology subject to export control regulations, including the
U.S. Export Administration Regulations (EAR), ServiceNow may be
required to obtain export control approval from government
authorities for certain individuals. All employment is contingent
upon ServiceNow obtaining any export license or other approval that
may be required by relevant export control authorities.
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Keywords: Servicenow, Murrieta , ServiceNow Security Organization (SSO) - Information Security Engineer Intern, Engineering , San Diego, California
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